For general questions
about orders, shipping, products or to inquire about special pricing
Phone (Orders & Shipping
Status): (866) 778-5890 (Toll Free)
Fax (860) 812-2087
35 Highwood Cir.
Colchester, CT 06415
Monday 9 am - 4pm eastern
Tuesday 9 am - 4pm eastern
Wednesday 9 am - 4pm eastern
Thursday 9 am - 4pm eastern
Friday 9 am - 4pm eastern
Turner Medical is now
accepting international orders from outside of the United States.
Please click on the below link
for more details.
If you are not completely
satisfied with your merchandise, you may return it for a refund within 15 days
from the date of delivery. Please call Turner Medical at 1-866-778-5890 to
obtain a RMA number and
have your Order/Invoice number available when you call.
Returns with no RMA number
will be refused.
Returned merchandise must be
sent back in a box (padded envelopes will be refused) with original product
packaging, parts and accessories in the same salable condition it was received
in. Failure to do so will result in a 15% restocking fee. If the return is a
result of our error or a defective product no restocking fee will be applied.
Software purchases are final and cannot be returned unless Turner Medical
Returns will not be accepted
after 15 days. If product is defective or becomes defective within the
specified Manufacturer's warranty period you must first contact the